Managed UK hosting

365i

Managed UK hosting, domains and support. The platform every other brand in the group builds on.

Visit 365i All five brands

The brand

What 365i is

365i is the hosting and infrastructure brand of BSolve IT Limited, and the oldest of the five. It states on its own about page that it was established in 2002 and that it is a trading style of BSolve IT Limited, which matches the incorporation date on the public register: 3 December 2002, company 04607330.

It sells managed UK hosting to small businesses and to agencies, and it registers domains. It is not a reseller front for a larger platform with a logo swapped on the control panel: the support that answers your ticket is the same person who runs the company.

It is also the group's flagship site and its largest publisher, which is not the order most people would guess. The 365i news desk carries 120 articles, against 109 on McNeece, 80 on 365i Web Design and 16 on Press Forge, counted from each site's own post sitemap on . Alongside it there are nine free tools, listed further down, none of which asks for an email address.

The platform

What 365i hosting actually runs

Everything the other four brands build ends up here. Every site cited in every site on the work page runs on 365i, which is worth stating plainly because it means the performance figures we publish are not platform-neutral. They are what these builds do on this hosting.

One figure from the group's own case work makes the point better than a specification sheet: a hand-coded locksmith site on 365i's standard Linux plan, not a premium tier, launched at 100 out of 100 on mobile PageSpeed across all four Lighthouse categories. The build did most of that work, but a slow platform would have capped it regardless of how the site was written. The account is on the Press Forge case study.

What you can buy

Hosting, servers and domains

Six products, listed separately because they are separately useful. The one this parent company has an opinion about is the first: it is what the group's own builds are hosted on, so its figures are inside every performance number published here.

Every price above excludes VAT and was read off the page it links to on . They are printed here rather than left to a click because they have been stable for years, which on a hosting bill is worth more than the number itself.

The free tools

Nine free tools, no sign-up

They run against any website, not just a hosted one, and none of them asks for an email address first. Bot-protected with Turnstile and cached, so they stay fast under load.

The free software

Four WordPress plugins, published on WordPress.org

All GPL, all free, all tested against WordPress 7.0.2, published under the account profiles.wordpress.org/bsolveit. They install on any WordPress site, including sites this group has nothing to do with. Download counts are read from the WordPress.org API and were current on ; active installs and star ratings are deliberately left out, for the reasons set out under the reviews below.

The support model

The support model, and its awkward number

365i publishes something most hosts would bury. Its ticket system has handled 498 tickets in its entire lifetime, not thousands, with 5 of them open on . It says so in public alongside eleven real tickets with their timestamps, and the median first response across those timed tickets is under five minutes.

A small number is an awkward thing for a hosting company to publish, because the industry convention is to imply scale. The argument for publishing it is that a low ticket count paired with fast responses reads as a platform that mostly works and a customer base small enough to get founder-level attention. That is either persuasive or it is not, but it is at least checkable, which is more than most support claims manage. The full piece, with the screenshots, is on the 365i news desk.

The reviews

72 reviews, and all of them five stars

The one figure on this page that is not ours to edit.

365i holds 72 Google reviews at 5.0 out of 5, read from the Google My Business API on . The average is the least interesting part of it. All 72 are five-star ratings, and they run from to the week this was written. Six unbroken years of them is a harder thing to arrange than a good average, and a much harder thing to fake.

It is worth saying why that sits on this page at all, given the parent company sells nothing. Every other number here was measured by us: the PageSpeed runs, the ticket count, the URL dispositions. They are checkable, but we chose what to measure. A review is the opposite. Google holds it, the customer wrote it, and no one at this company can take one down. On a site whose entire argument is "go and check", that makes it the most load-bearing figure on the page.

The honest caveat: 72 reviews is a small number next to a national host, and it comes from the same small customer base that produces the 498 lifetime tickets above. Both numbers describe a business of a particular size, and they should be read together rather than separately.

Verify on Google Read them on 365i

The dependency

Why the platform brand comes first

Of the five brands, 365i is the one the others depend on rather than the other way round. A design studio can produce beautiful, fast, well-structured work and still lose to a server with a slow time to first byte, because time to first byte lands inside Largest Contentful Paint and no amount of front-end care recovers it.

That dependency is also why the group keeps the brands separate. A hosting customer wants to read about backups, PHP versions and migration windows. A design customer wants to see work. One site trying to do both ends up doing neither well, which was the state of the site you are reading before this rebuild.

Where to go next

Hosting, domains and support all start at 365i

Visit 365i All five brands

Hosting, domains, a migration or a support question all belong with the brand itself, not here. This company sells nothing.

Related on this site: what we do with a retired URL covers the migration discipline these sites are moved under, and Press Forge is the brand that builds what 365i then hosts.